All Systems Operational
Uptime over the past 90 days. View historical uptime.
Engage ? Operational
90 days ago
100.0 % uptime
Today
Ordertool ? Operational
90 days ago
100.0 % uptime
Today
UDP - Caliper Ingestion Operational
90 days ago
100.0 % uptime
Today
UDP - Batch ETL Operational
90 days ago
99.22 % uptime
Today
UDP - Marts Operational
90 days ago
99.55 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
IDP Operational
90 days ago
100.0 % uptime
Today
MyLA Operational
90 days ago
100.0 % uptime
Today
Unizin.org Operational
90 days ago
99.99 % uptime
Today
Unizin Resources and Docs Site Operational
90 days ago
100.0 % uptime
Today
RedShelf eReader Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-standard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Canvas Data ingestion delays
Resolved - GCP Support has provided clarification on the root cause of this incident with Storage Transfer Service:

> Our product engineer mentioned that at the time you reported the case, an internal service associated with the transfer jobs was not not responding correctly, leading them to make an internal change to increase the number of workers in the Storage Transfer Service tool to mitigate the issue. This hopefully will prevent the same issue in the future.

Subsequently, Unizin has observed successful completions of STS jobs within expected durations since July 11th. We appreciate your patience as we collaborated with GCP Support to determine the underlying cause of this incident.
Jul 24, 19:12 UTC
Update - Over the weekend, GCP's Storage Transfer Service maintained its standard performance, ensuring successful ingestion of Canvas Data for all members. We are currently awaiting feedback from GCP Support regarding the issues we encountered. They have escalated the matter to their Cloud Storage Product Engineering team, and we will promptly share any insights they provide with you.
Jul 15, 15:09 UTC
Update - We have observed improved performance from GCP's Storage Transfer Service during tonight's Canvas Data ingestion for all members. Each member's UDP context store and marts will be updated with fresh Canvas Data. We are actively monitoring the situation and will promptly notify you of any recurring performance issues. Currently, we are awaiting an update from Google Support regarding the root cause and anticipated resolution of the issue.
Jul 11, 06:16 UTC
Update - We have began to observe the performance issue with GCP's Storage Transfer Service occur for every member whose scheduled Canvas Data ingestion has triggered so far this evening. We have notified GCP support of this and are awaiting their internal Storage support team's investigation. Currently it appears that this will affect the ingestion of new Canvas Data into all every members' UDP tonight. We will update as soon as we have have more information.
Jul 9, 22:15 UTC
Investigating - We are currently encountering significant performance issues with a Google Cloud Platform managed service responsible for data ingestion from Canvas into our cloud environments. While we engage with Google Support to address these delays, we are actively exploring alternative solutions. As a result, exports from Canvas used for batch ingestion, BigQuery marts, and GCS marts may experience delays for some institutions. Presently, the impact on institutions has been minimal, though this situation remains fluid.
Jul 9, 20:14 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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