Update - We have continued to see successful ingests of CD2 data for all members since 3/31/2024.

This morning (4/9/2024) Unizin partnered with Instructure to conduct a load test aimed at replicating encountered errors. During this exercise, our engineers and Instructure were able to gather valuable information to help identify a root cause. Instructure is currently investigating the issue, and we will share any updates as soon as they become available.

We are happy to report that only an error rate of ~0.2% was seen from CD2, with all Unizin systems able to gracefully recover and succeed on pulling full CD2 dumps for each of our member institutions without manual intervention. As a result, we will resume our CD2 validation efforts in our SIT environments for members who have not yet migrated to CD2.

Apr 09, 2024 - 20:35 UTC
Monitoring - We have continued to see successful ingests of CD2 data for all members since 3/31/2024.

We will continue to monitor our CD2 ingest processes as we prepare to enable more ingests to production and SIT. Collaboration with Instructure to resolve these issues is ongoing.

Apr 03, 2024 - 17:38 UTC
Update - All production UDP raw CD2 BigQuery and GCS marts are now updated with 3/31/2024 data for each tenant. Tonight (4/1/2024), all tenants that have migrated to CD2 in production will have their Context Store updated with CD2 data from at least 3/31/2024.

Currently, we have suspended all CD2 data imports into SIT BigQuery and GCS marts in order to alleviate some pressure on the CD2 API. We will also be suspending new CD2 Context Store imports for tenants currently undergoing CD2 validation until this issue can be resolved.

We will continue to monitor the situation around the issues we are seeing with the CD2 API. More updates will be provided as we know more and implement any fixes.

Apr 01, 2024 - 20:52 UTC
Update - Update: Unizin is continuing to work with Instructure to identify and remediate errors coming from the CD2 API. While some UDP tenants successfully updated early on the morning of March 30th, the inability to successfully pull complete CD2 data for all Unizin members is still under investigation.
Mar 30, 2024 - 17:39 UTC
Identified - Unizin is currently receiving errors when attempting to access various files via the CD2 API resulting in the inability to pull complete CD2 data dumps. This may result in stale UDP context data or raw CD2 marts. We have identified where the errors are being returned and are working with Instructure support to resolve as quickly as possible.
Mar 29, 2024 - 02:09 UTC
Engage ? Operational
90 days ago
100.0 % uptime
Today
Ordertool ? Operational
90 days ago
100.0 % uptime
Today
UDP - Caliper Ingestion Operational
90 days ago
100.0 % uptime
Today
UDP - Batch ETL Operational
90 days ago
98.11 % uptime
Today
UDP - Marts Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
IDP Operational
90 days ago
100.0 % uptime
Today
MyLA Operational
90 days ago
100.0 % uptime
Today
Unizin.org Operational
90 days ago
100.0 % uptime
Today
Unizin Resources and Docs Site Operational
90 days ago
100.0 % uptime
Today
RedShelf eReader Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS redshift-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-standard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 17, 2024

No incidents reported today.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

Unresolved incident: CD2 data retrieval failures.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024