Update - Our engineering team's fix has been observed to be successful for all member Batch ETL pipelines and we are continuing to monitor the refresh of downstream Unizin managed marts.
Apr 30, 2026 - 22:00 UTC
Monitoring - We have applied our fix and are currently monitoring the Batch ETL pipeline for all members to verify its success. Once Batch ETL pipeline has finished we will trigger the refresh of all downstream Unizin managed marts. There is no longer the need for any downtime to the Context Store instances.
Apr 30, 2026 - 15:05 UTC
Update - Our engineering team is currently working on validating our fix and the necessary maintenance on the Context Store instances within our test environments. We will provide further updates here as we have them.
Apr 29, 2026 - 22:04 UTC
Update - We will be performing necessary maintenance on the Context Store instances for all members in order to resolve this incident. During this maintenance there is a potential for 15-30 minutes of downtime, during which the instances will be unreachable directly or though the BigQuery external connection. This does not impact the Context Store marts within BigQuery.
Apr 29, 2026 - 14:47 UTC
Identified - Due to a recent Instructure Canvas Data 2 (CD2) update, changes were made to certain columns within CD2 data that may prevent the Batch ETL pipeline from completing for those members using Canvas LMS. Our engineering team is aware of the problem and are working on a solution.
Apr 29, 2026 - 04:19 UTC